Your Concierge IT Guy
Managing Business Technology Investments & Residential Clients
RESIDENTIAL CLIENTS
I enjoy working with consumers to make sure technology simplifies their lives.
YOUR RESOURCE
My goal is to be a resource for your current & future projects around the house. With experience across a wide range of consumer & residential electronics, we can work together and find the most appropriate path to enhance your home for the 21st century.
Consumer Technology Services
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Is your TV and Home Audio working the way you want? Let’s program it to work together properly!
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Let’s make dead zones a thing of the past at your home. WiFi networks can work for all your smart devices to ensure you can check in at will. Are you ready for WiFi 6?
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Do you ever feel like the tech around your home just isn’t set up right? Let’s make sure your technology investments are working properly and protecting personal information.
04
Are all of your social accounts in order & protected? Easy steps can save you a lot of trouble.
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The tech that’s always within an arms reach still has trouble sometimes. We can work on whatever issues you may run into and teach you some tricks to simplify everyday use.
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Having trouble with your laptop or desktop? We can get your Mac or PC issues resolved and work with any manufacturer and custom builds.
Audio Visual
Is your TV and Home Audio working the way you want? Let’s program it to work together!
The systems currently available for the home are quite amazing. The connected home has evolved exponentially and the the old rule of “the sky is the limit” is still true and the best change is the barrier to entry is much lower. Whether you are looking for voice activated devices or A/V support, we can explore your needs and find the best solution.
Wireless Networks
Dead zones are a thing of the past.
The number of devices you’re trying to use has likely increased by a lot recently. Now you have thermostats, streaming devices, speakers, and alarms all connecting to your WiFi. Along with those, each of your computers is using more bandwidth than ever. My goal is ensuring you get what you pay for in bandwidth from your Internet Service Provider. App connected, cloud managed, and fast as ever – currently available WiFi can be configured to clear out any of those pesky dead spots.
Configuration Services
Do you ever feel like the tech around your home just isn’t set up right?
One of the most common topics I end up discussing with my clients is the list of technology devices they’ve purchased and are either sitting in a box unused or at best is barely set up to fulfill its intended purpose. Perhaps we just need to walk through how to use your universal remote, streaming device, or connected home product to get the best use of each.
Messaging & Social
Are all of your social accounts in order & protected? Easy steps can save you a lot of trouble.
Between sharing photos, locations, check-ins, statuses, and conversations online, there’s a lot of information about our personal lives online. My goal is to make sure you understand how the services work and explain how they use your information in your everyday life. The systems out there are actually showing some tangible benefits to your daily life, but there is an asterisk on those benefits that each consumer should understand.
Phones & Tablets
The tech that’s always within an arms reach still has trouble sometimes.
Our mobile devices have become a big part of life and our reliance on them means it needs to just work, all the time. I can help you gain a better understanding of your devices and how to make them work for you.
Have you disabled the location tracking features?
Do you have trouble keeping track of your passwords?
Are your devices backing up to protect your data from a crash?
Personal Computer Support
Having trouble with your laptop or desktop? We can get you up & running soon.
The last thing you want when you sit down at your computer is to have an issue. We can walk through your backups, firewall, anti-virus, and overall health of your system to stay ahead of problems. Providing using support for well over a decade, I enjoy solving problems and helping people with their computers and devices.
Let's Talk
Is your house ready to be a smart house?
BUSINESS CLIENTS
Managing Business Technology Investments
PARTNERSHIP WITH BUSINESS LEADERS
Working with business leaders and users to ensure your technology resources are benefiting ongoing operations and future growth. The last thing you want is tech standing in the way of accomplishing your short & long term goals, and we can work together to implement important technology strategies.
Business Technology Services
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Your business is run by a collection of systems in charge of various tasks. Let’s make sure you have the best tool for your needs and industry.
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Using an integrated system for email can save a bundle and keep your team & customers on the same page.
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Do you have a website or internal computer network? Some simple changes can increase security, reduce downtime, and increase efficiency.
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Running a business involves picking up the phone and calling a colleague, client, or vendor. Is yours working properly and integrating with the right systems?
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How often does the technology that runs your company run at 100%? We can work together to ensure your team has the support they need to maintain momentum.
06
Every business has to work with vendors to provide services, it may be your phone bill or laptop supplier, and I want to help you get the best deals with your technology spend.
Business Applications
Your business is run by a collection of systems in charge of various tasks. Let’s make sure you have the best tool for your needs and industry.
Whether you’re an established organization or a startup, your business runs on applications and tools with varying levels of importance. Working with the team we can evaluate how information flows through your systems and how to use these tools to benefit processes, reporting, accountability, and more. This allows us to ensure you see more of the advantages of your investments.
Corporate Email
Email Groups, DKIM, Aliases, Collaboration Tools
Using an integrated system for email can save a bundle and keep your team & customers on the same page. Be honest, are you still using a POP server to access your business email? Do you know how much you’re paying for email these days? Today, you have so many choices based on your needs and budget to integrate many business functions with an email & collaboration system.
A few questions about your email system: Does your industry require secure email channels? How often do you back up your email? Who ensures viruses in emails are blocked.
Domain Management
Do you have a website or internal computer network? Some simple changes can increase security, reduce downtime, and increase efficiency.
With today’s business-connected world, the baseline of your organization must be protected in a number of ways. The domain you need to maintain consists of both your internet domain & local infrastructure domain. We can review a few primary items that cover any industry then dig into the specifics of your market to extend protections.
Is your business VPN using current authentication protocols? Who’s managing your public/private DNS? Is your domain verified and claimed on business profile sites?
Phones & VOIP
Businesses today are communicating more than ever before.
Whether you’re calling a vendor for a status update, a big client is checking on a deal, or your employee is making a sale, people are trying to reach you and the phone system that keeps you in contact must work for you. There are a lot of options in the market to fit the specific needs of your operations and phone service bills are ripe for negotiations. Your business needs a system that scales to meet your growing needs, without keeping you restrained to a desk with a cord attached.
Running a business involves picking up the phone and calling a colleague, client, or vendor. Is yours working properly and integrating with the right systems?
Do you have a good vendor relationship to buy more phones or licenses to your PBX?
What happens to your company phone line when the office is closed for inclement weather? Are your employees properly trained how to use the phone system already in place? Would it help your team to route a phone call to their cell phone when out of the office?
User Support
Ticket System, Training, Outstanding Problems
How often does the technology that runs your company run at 100%? We can work together to ensure your team has the support they need to maintain momentum.
One of my favorite times at work is showing a quick tip to a user that actually makes their life easier. A company’s familiarity with their systems will go towards their overall efficiency and happiness.
Let’s work to build your company resources to remove technical proficiency or issues as a barrier for future growth. Did you recently switch to Windows 10? Do you have PC users that don’t know how Macs work?
Vendor Management
Every business has to work with vendors to provide services, it may be your phone bill or laptop supplier, and I want to help you get the best deals with your technology spend.
Creating strong relationships with those that provide services to your business can benefit you in many ways. Depending on your industry, a close vendor tie could mean the difference between negotiating favorable agreements, being invited to an industry event, or included in upcoming news releases. We can work to ensure each of your vendor relationships is robust and you’ll be pleased with the results.
Between your service providers, SaaS systems, RFP discussions, or yearly M&S agreements, each contract goes toward shaping the overall health of your organization.
Let's Talk
Let’s talk about your technology investments
Let's talk about your technology investments
Working with business leaders and users to ensure your technology resources are benefiting ongoing operations and future growth. The last thing you want is tech standing in the way of accomplishing your short & long term goals, and we can work together to implement important technology strategies.
Business Technology Services
Many organizations can benefit from newly available technical solutions.
